NEWS

新型コロナウィルスの感染予防対策について-Preventive Measures against New Coronavirus-

2020.04.10

平素は、HOTEL GRAPHY NEZUをご利用いただき、誠にありがとうございます。

当ホテルでは、この度の新型コロナウイルス感染症の感染拡大の動向を注視し、お客様ならびに従業員そして社会の安全確保を考慮した予防対策の強化として、以下の取り組みを実施しております。

・スタッフ接客時のマスク着用、手洗い、うがいの励行
・スタッフ出勤時の体調チェック、体温測定の実施
・アルコール除菌スプレーの設置
・1日に2回の館内換気
・ドアノブ、扉、エレベーター内のボタン等、共用部分のアルコール消毒の強化
・トイレ内エアドライヤーの使用停止

また、ご宿泊のお客様に関しましても、チェックイン時に、健康状態に関する調査票への記入、ホテル到着までの経由地確認、ゲスト検温チェックなどの健康確認をさせていただいております。

下記に該当する方はご宿泊をお断りする場合がございます。

・37.5度以上の熱がある方、また風邪の症状がある方
・2週間以内に、 海外渡航歴があり感冒症状を呈する方と接触をした方
・2週間以内に、 新型コロナウイルス患者、またはその疑いがある患者と接触した方

今後も、当ホテルについては、営業時間短縮など状況に応じた措置を取理、随時更新しております。最新の情報は、当ホテルのInstagramよりご確認ください。

今後も引き続き、社会情勢に応じた迅速かつ柔軟な対応に努めてまいります。
お客様のご理解とご協力のほど、何卒よろしくお願い申し上げます。

Our HOTEL GRAPHY NEZU in Tokyo, will remain open for those who are looking for accommodation during these challenging times and as the situation continues to evolve, we are doing everything we can to ensure your safety and provide maximum flexibility.

In response to the coronavirus, we have developed additional measures with consideration to all guidelines provided by global and local public health authorities (including the WHO, CDC, and the Japanese government) to make our cleaning and hygiene protocols even more rigorous by:

• Increasing the frequency that public areas in the hotel are cleaned (including lobbies, elevators, door handles, public bathrooms, etc.) with hospital-grade disinfectants.
• Enforcing a mandatory temperature check for all staff when they arrive for work.
• Requiring all staff to wear masks and wash their hands and gargle frequently.
• Opening all windows and ventilating the building twice a day.
• Increasing the amount of disinfectant spray available throughout the hotel.

As we embrace social distancing and staying home as part of an effort to stop the spread of COVID-19, we also understand that for many of you, now is not the time to travel in Japan. We would like to let you know that when things settle down and you are ready to travel again, we will be waiting for you with our doors and hearts open.

Please note that you may be refused accommodation if:

・You have a fever of 37.5 degree or higher, along with cold/flu symptoms
・You have traveled abroad within 2 weeks and are displaying cold/flu symptoms
・You have previously contracted COVID-19 or been in contact with COVID-19 patients within the past 2 weeks

We know that you share our love of travel and we hope to welcome you back to one of our locations in Japan in the near future.

Please be safe and do care for your families and loved ones.

Kind regards,